Managing staff and volunteers

We want every parish to be the best they can be for the recruitment and management of staff and volunteers

Your parish may employ people to help you in your mission and ministry, including:

  • administrators
  • secretaries
  • youth and children’s workers
  • community workers
  • caretakers and cleaners

You may also benefit from the loyal commitment of volunteers.

We recommend that your parish refers to  The Employers Handbook by Barry Cushway, published by Kogan Page.  The book is regularly updated so you will need to ensure you keep the most up-to-date edition.

Recruiting people

When you have identified that you need to recruit someone, we recommend that you follow:

Managing volunteers

Most of the people in our churches - including PCC members - are volunteers. They give their time and talents generously to their parish community without payment.

Useful resources

We value our volunteers. They are the lifeblood of the church with many people offering tireless support to the local mission and ministry of their church. We want to make sure that anyone who volunteers is supported and managed to the highest possible standards.

Faithfully Volunteering

A good practice guide for faith communities and faith-inspired projects involved in volunteering, and for those who work with them. This will give plenty of help and support in managing volunteers.

You can download the Faithfully Volunteering pack here.

Dealing with disputes

If you are in a situation where you think you are moving to a dispute with an employee (including job applicants and former employees) or there has been an accident, ALWAYS contact your insurer (or legal helpline) – even if you think it is unlikely to escalate, it is important to keep them informed.

Help and advice

If you still need help, please contact our HR team - 



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